This Privacy Policy covers the privacy practices of Munchtime, LLC and its affiliates (collectively, “Munchtime”) and our websites, apps, emails and text message programs, as well as our handling of information we collect through our public social media pages (except where a different privacy policy has been posted) (collectively, the “Services”).
Please contact the Munchtime privacy officer with any questions, complaints or requests regarding your data or our privacy practices: legal@munchtime.co.
Munchtime receives information about individuals or their devices from the following sources:
We collect some information directly from you, and we also collect certain information through automated means when you use the Services.
From the sources listed above, we may receive information such as:
Use of Cookies and Similar Technologies
Through the Services, we, our service providers, and other third parties may collect certain information through automated means such as cookies, Web and audio beacons, JavaScript, and mobile device functionality (such as Bluetooth low energy and iBeacons). This information may include unique browser identifiers, IP address, browser and operating system information, device identifiers (such as the Apple IDFA or Android Advertising ID), geolocation information (as described in the next section below), Internet connection information, as well as details about individuals’ interactions with the Services (including referring and exit pages and URLs, platform type, the number of clicks, domain names, landing pages, pages and content viewed and the order of those pages, the amount of time spent on particular pages, the date and time you used the Services, the frequency of your use of the Services, error logs, and email open rate).
We and third parties also may use such automated means to read or write information on users’ devices, such as through various types of cookies and other browser-based or plugin-based local storage (such as HTML5 storage or Flash-based storage). Cookies and local storage are files that contain data, such as unique identifiers, that we or a third party may place on or read from a user’s device for purposes such as recognizing the device, service provision, record-keeping, analytics and marketing. You may choose to set your web browser to refuse certain types of cookies, or to alert you when certain types of cookies are being sent. Some browsers offer similar settings for HTML5 local storage, and Flash storage can be managed here. However, if you block or otherwise reject our cookies or local storage, certain websites and emails (including our own) may not function properly.
For more information about how we use cookies and similar technologies, see below.
We may collect different types of information about your location, including general information (e.g., IP address, zip code) and more specific information (e.g., GPS-based functionality on mobile devices used to access the Services), and may use that information to customize the Services with location-based information, advertising, and features. For example, if your IP address indicates an origin in New York, the Services may be customized with NYC-specific information and advertisements. If you access the Services through a mobile device and you do not want your device to provide us with location-tracking information, you can disable the GPS or other location-tracking functions on your device, provided your device allows you to do this. See your device manufacturer’s instructions for further details.
We and/or our service providers may collect and store unique identifiers matched to your mobile device, in order to deliver customized ads or content while you use applications or surf the internet, or to identify you in a unique manner across other devices or browsers. In order to customize these ads or content, we, or third parties may collect your information e.g., your email address, or data passively collected from you, such as your device identifier or IP address.
You may be able to manage how your mobile device and mobile browser share information with the Services, by adjusting the privacy and security settings on your device. Please refer to instructions provided by your mobile service provider or the manufacturer of your device to learn how to adjust your settings.
Munchtime uses and discloses the data we collect as follows:
To carry out travel-related transactions.
On the basis of implied or express consent, such as:
- To send you certain information, including marketing communications, technical notices, updates, security alerts, and support messages; or
- To improve and customize the content and advertising you see on the Services, across the Internet, and elsewhere.
For our legitimate interests in conducting our business, such as:
- To respond to questions, concerns, or customer service inquiries;
- To communicate with individuals about Munchtime accounts, transactions, or reservations;
- To address travelers’ requests;
- To carry out certain marketing activities;
- To conduct research and analysis, including surveys; or
- To enforce the legal terms that govern our services.
- For the legitimate interests of employers in verifying and accounting for reservation (such as to confirm the accuracy of an Munchtime receipt or other reservation and transaction details).
- To comply with law, protect rights, safety and property, and respond to lawful requests from public authorities; or
- To perform a service on behalf of a client who gives us the data.
We may use manual or automated means (such as automated text messages and automated live or prerecorded/artificial voice calls) to perform some of the marketing and other communications described in this Section.
You consent that, for the purposes discussed in this Policy, we may combine the information that we collect through the Services with information that we receive from other sources, both online and offline, and use such combined information in accordance with this Policy.
We may aggregate and/or de-identify information collected through the Services so that such information can no longer be linked to you or your device (“Aggregate/De-Identified Information”).
We may use Aggregate/De-Identified Information for any purpose, including without limitation for research and marketing purposes, and may also share such data with any third parties, including advertisers, promotional partners, sponsors, event promoters, and/or others.
We share your information in the following ways:
In some cases, we facilitate the collection of information through advertising services administered by third parties. The ad services may track users’ online activities over time by collecting information through automated means such as cookies, and they may use this information to show users advertisements that are tailored to their individual interests or characteristics and/or based on prior visits to certain sites or apps, or other information we know, infer or have collected from those users. For example, we and these third-parties may use cookies, first-party cookies and third-party cookies together, as well as other automated means, and other data (such as the data described above) (i) to recognize users and their devices, (ii) to inform, optimize, and serve ads, and (iii) to provide analytics about our ad impressions, uses of ad services, and how users interact with these impressions and services (including how they are related to visits to specific sites or apps).
To learn more about interest-based advertising generally, including how to opt out from the targeting of interest based ads by some of our current ad service partners, visit the consumer choice pages offered by Network Advertising Initiative and Digital Advertising Alliance. You also can use certain choice mechanisms offered by Google, Facebook and Twitter. If you replace, change or upgrade your browser, or delete your cookies, you may need to use these opt-out tools again.
We are committed to providing you with meaningful choices about the information collected on our Services for third-party purposes, and that is why we provide above the Network Advertising Initiatives Consumer Opt-out link, Digital Advertising Alliances Consumer Opt-Out Link, and other consumer choice mechanism links above. However, we do not recognize or respond to browser-initiated Do Not Track signals, as the Internet industry is currently still working on Do Not Track standards, implementations and solutions.
As described above, Munchtime connects individuals with third parties, such as providers of dining reservations. These third parties use and disclose information (including information received from Munchtime) according to their own privacy policies and practices. For example, dining reservation providers may use the information for communicating with travelers about their travel (including through automated calls or automated text messages regarding travel updates or other topics). As another example, some travel providers may correlate information received from Munchtime with additional information they collect (such as biometric data you provide to them for services such as baggage tracking or check-in). We encourage you to review their privacy policies and contact them for more information.
Some third parties’ embedded plugins or other automated technology on our websites, apps and emails, such as cookies or social sharing buttons, may allow their operators to learn that you have visited or interacted with our websites, apps and emails, and they may combine this information with other, identifiable information they have collected about your visits to other websites, apps, emails or online services. These third parties may handle this information, and other information they directly collect through their content and plugins, pursuant to their own privacy policies.
There is no perfect security. We have implemented certain physical, technical, and administrative measures to help prevent unauthorized access, use and disclosure of your information, but we cannot promise that these measures will work. You are responsible for maintaining the secrecy of any credentials that can be used to access any account or service with Munchtime, and you should report suspected unauthorized activity to us. You are responsible for activity conducted with your credentials.
You may review and update certain information Munchtime holds by logging in to the Munchtime application through which the information was provided (or by asking the Munchtime account holder to do so). In some instances you may need to provide updated information directly to the reservation supplier. In addition, individuals in the European Union and some other jurisdictions outside the United States have certain legal rights to obtain confirmation of whether we hold personal data (as defined by EU privacy law) about them, to access personal data we hold about them (including, in some cases, in portable form), and to obtain its correction, update, amendment or deletion in appropriate circumstances. They may also object to our uses or disclosures of personal data or exercise legal rights to withdraw consent, though such actions typically will not have retroactive effect. To exercise any of the above rights (or any other rights under applicable law), please contact us through the contact information provided at the beginning of this Privacy Policy. The rights described here are subject to limitations and exceptions under applicable law. In addition to the rights above, you may lodge a complaint with the relevant supervisory authority. However, we encourage you to contact us first, and we will do our very best to resolve your concern.
We generally retain information for so long as it may be relevant to the purposes above. Information may persist in copies made for backup and business continuity purposes for additional time.
Subject to certain limits under California Civil Code § 1798.83, if you are a California resident, you may ask us to provide you with (i) a list of certain categories of personal information (as defined in the Civil Code) that we have disclosed to third parties for their direct marketing purposes during the immediately preceding calendar year and (ii) the identity of the third parties that received personal information from us for their direct marketing purposes during that calendar year. To make such a request, please contact us as described at the beginning of this Privacy Policy.
Munchtime is based in the United States. The recipients of the data disclosures described in this Privacy Policy may be located in the United States or elsewhere in the world. Privacy laws in these countries may not provide protections equivalent to those of your country of residence, and your government may or may not deem such protections adequate.
We may change this Privacy Policy to reflect changes in the law, our information handling practices or the features of our services, websites, apps and emails. The updated Privacy Policy will be posted on the relevant Services.
If you have questions regarding our practices or this Privacy Policy, or would like to send us requests or complaints relating to your data, please contact us as described at the beginning of this Privacy Policy.